6 Easy Steps to Turn Your Average Employees into Star Associates, Part Three

By Corey Nielsen on Fri, 2006-09-22 08:46.

Job Description

The job description is perhaps THE only opportunity to clarify exactly what is expected from the employee--everything from showing up on time to the infamous phrase, “any and other assigned duties as required.” In the job description, a manager or supervisor has the full attention of the employee to explain what the job truly requires, both tacitly as it was stated in the help-wanted ad, and more implicitly in terms of what must be read between the lines. This last point refers to the things the leader wished someone had told him or her about the job when he or she first started, including the shortcuts to what is really important about doing the job well.

As the supervisor explains what is expected, the new hire must have the opportunity to clarify anything that isn’t understood or is unclear.

Remember, after this discussion, the direction you have given the employee will set the stage for how they interpret the job from that point forward. Be sure you have made every effort to keep the job description clear and concise.

In the next part of this series, we will give our new employees the specific goals and standards that will guide their work behavior and effort as they contribute to the greater good of the team and organization.

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For tips to effectively train your people and streamline your organization, and for other solutions to your staffing challenges, visit www.traininginabox.com. Sign up for your free newsletter at www.quicktrainingsolutions.com to make your HR training and development life easier. Corey Nielsen designs and delivers innovative and effective training solutions for businesses through NTG, his business development and training company.

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