How to Handle "Hanging Issues" That Arise During Your Training

By Corey Nielsen on Mon, 2006-10-23 08:20.

Use this technique to address unresolved issues and/or questions that may come up over the course of a day or half-day of training.

Instructions:

Provide a space on one of the walls in the training room that is entitled, "hanging issues." Use the kid's version of a hangman to add a little flair to the space itself.
Make sure that all trainees understand the space, and provide a pad of Post-It notes on each training table.
Prior to each break and lunch, take one or two of the Post-It notes and address the issue listed.

This is a great way to honor participants' queries without interrupting the flow of training. It can also serve as a review at the end of each training segment.

Purpose:

Participants can use Post-It notes to list issues or questions they may have that were not fully addressed during the training segments.

For tips to effectively train your people and streamline your organization, and for other solutions to your staffing challenges, visit www.traininginabox.com. Sign up for your free newsletter at www.quicktrainingsolutions.com to make your HR training and development life easier. Corey Nielsen designs and delivers innovative and effective training solutions for businesses through NTG, his business development and training company.

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